### Steinberg-Investmen Company Policy

#### 1. **Introduction**

Steinberg-Investmen is committed to providing secure, transparent, and high-yield investment opportunities. Our policies ensure compliance with European Union regulations and protect our clients' interests.

#### 2. **Regulatory Compliance**

We adhere to all relevant EU laws, including:

- **MiFID II (Markets in Financial Instruments Directive)**: Ensures transparency and investor protection.

- **GDPR (General Data Protection Regulation)**: Protects personal data and privacy.

- **PSD2 (Payment Services Directive 2)**: Enhances consumer rights and security in payment services.

- **AML (Anti-Money Laundering) Regulations**: Prevents money laundering and terrorism financing.

#### 3. **Investment Products**

Our offerings include:

- **Fixed-Term Accounts (Festgeld)**: Guaranteed returns over a set period.

- **Flexible Savings Accounts (Tagesgeld)**: Variable interest rates with flexible access.

#### 4. **Data Protection and Privacy**

We prioritize client data security through:

- **Data Encryption**: Protects data in transit and at rest.

- **Access Controls**: Restricts access to authorized personnel only.

- **Regular Audits**: Ensures compliance with GDPR and other data protection laws.

#### 5. **Client Onboarding and Verification**

New clients must undergo:

- **Identity Verification**: Using KYC (Know Your Customer) procedures.

- **Risk Assessment**: Evaluating investment risk profiles.

#### 6. **Anti-Money Laundering (AML)**

We implement stringent AML policies:

- **Transaction Monitoring**: Detects suspicious activities.

- **Reporting**: Compliance with reporting obligations to relevant authorities.

#### 7. **Investment Security**

Client investments are safeguarded through:

- **Segregated Accounts**: Separating client funds from company funds.

- **Deposit Guarantee Schemes**: Protection as per EU directives.

#### 8. **Transparency and Reporting**

We provide:

- **Regular Statements**: Detailing account performance and transactions.

- **Clear Terms and Conditions**: Ensuring clients are informed about their investments.

#### 9. **Customer Support**

Our support team is available:

- **Contact Channels**: Email, phone, live chat.

- **Response Times**: Committed to prompt resolutions.

#### 10. **Dispute Resolution**

We have a structured process for handling disputes:

- **Complaint Handling**: Dedicated team for resolving issues.

- **Ombudsman Services**: Access to independent arbitration if needed.

### Conclusion

Steinberg-Investmen is dedicated to maintaining high ethical standards and regulatory compliance, ensuring a secure and transparent investment environment for our clients.